Frequently Asked Questions

At Weinland Management, we understand that managing a second home or vacation property can come with unique challenges. We’re here to make property maintenance seamless, so you can enjoy your home without the hassle. Below, we’ve compiled answers to the most common questions we receive to help you feel confident in choosing us as your property management partner.

General Questions

We understand that trust is critical when it comes to managing your property. At Weinland Management, we treat your home like it’s our own, ensuring every detail is handled with care. We provide time-stamped photos and detailed reports after every property check, so you’re always informed of what’s happening. For tasks requiring specialized expertise, we partner with trusted, licensed professionals who meet our high standards. Regular communication and transparency are at the core of everything we do.

For our Comprehensive Tier clients, we offer around-the-clock availability for urgent repairs. Whether it’s a plumbing issue, HVAC failure, or electrical problem, we have trusted local contractors ready to handle emergencies promptly. You’ll be notified immediately, and we’ll take care of coordinating the repair without you needing to be present. Our goal is to ensure your property is always safe, even if you’re far away.

In our Core Tier, we conduct weekly home checks, which include both interior and exterior inspections. After each visit, we provide a report with photos and notes about the condition of your property, so you’re always in the loop. For clients in our Complete and Comprehensive Tiers, we also handle more in-depth tasks like seasonal inspections and detailed maintenance checks. Regardless of the service tier, you’ll receive regular updates to give you peace of mind.

Absolutely. We understand that every property is unique, and we offer customized maintenance plans to suit your needs. Whether you have a dock that needs regular maintenance, a watercraft that requires servicing, or a large estate with specific care needs, we’ll tailor our services to ensure your property receives the attention it requires. Visit our Pricing page to see how we can tailor services for homes with multiple structures or specialized systems.

Maintenance and Services

We offer a wide range of maintenance services, from routine upkeep to detailed property management. Our services include:
  • Weekly home checks (interior and exterior)
  • Lawn care and pool maintenance
  • Gutter cleaning, pressure washing, and window cleaning
  • Seasonal inspections, such as HVAC servicing, winterization, and roof inspections
  • Handyman repairs for minor issues like drywall, paint, and fixture installations
For more information on how these services are structured, visit our Pricing page for details on our Core, Complete, and Comprehensive Tiers.
Our seasonal maintenance is designed to keep your property in top condition year-round. We handle tasks such as:
  • Winterization: Preparing plumbing, HVAC, and irrigation systems for freezing temperatures.
  • Spring cleaning: Exterior power washing, gutter cleaning, and landscaping preparation.
  • Summer preparation: HVAC inspections, pool readiness, and pest control coordination.
  • Fall upkeep: Roof and gutter inspections, window sealing, and heating system checks.
Seasonal maintenance prevents long-term issues and ensures your home is always ready for the changing weather.

We offer comprehensive lawn and groundskeeping services. This includes regular mowing, trimming, and fertilization, along with more specialized care. For clients who require advanced turf care, we offer a Specialty Turf Grass Maintenance Program, which includes core aeration, dethatching, herbicide treatments, and a customized fertilization schedule to optimize soil health and pH balance. This program ensures your lawn stays lush and healthy all year round.

Yes! For properties with waterfront features, we offer dock and watercraft services. This includes scheduling regular maintenance for your boat, cleaning, and making sure your dock remains in excellent condition. We understand the unique demands of maintaining homes near water and have experience in ensuring everything runs smoothly.

Licensing and Expertise

While we handle a wide range of handyman services ourselves—such as minor repairs, painting, and routine maintenance—we partner with licensed and insured professionals for tasks that require specialized skills, such as plumbing, electrical work, and HVAC servicing. This ensures all repairs are up to code and performed safely. We only work with contractors who meet our high standards for reliability and professionalism.

We have built long-standing relationships with some of the most reputable local contractors in the Hill Country area. Each contractor we partner with is fully licensed, insured, and has a proven track record of delivering quality work. When specialized repairs are needed, you can trust that we’re sending the best in the business to your property.

Emergency and Urgent Care

For Comprehensive Tier clients, we offer around-the-clock availability for urgent repairs. Whether it’s a burst pipe, an electrical failure, or an HVAC issue, we coordinate the response with licensed contractors and keep you informed every step of the way. We aim to respond as quickly as possible, typically within hours, to mitigate any potential damage to your property.
No problem—our team will manage everything on your behalf. If you’re traveling or unavailable, we’ll notify you about the issue and proceed with necessary repairs, ensuring your property is taken care of without delay. We’ll provide updates and photos once the repair is complete, so you’re always in the loop.

Billing and Pricing

Our services are structured into three tiers—Core, Complete, and Comprehensive—to offer flexibility based on your property’s needs. Each tier includes a range of services, and for homes over 3,000 square feet or those with multiple structures, we offer customized pricing options. Our pricing is fully transparent, with no hidden fees, so you’ll always know what to expect. Check out our Pricing page for more information.

Yes, we can fully customize any of our service tiers to suit your property. Whether you need additional home checks, specialty maintenance, or dock care, we’re happy to adjust our offerings to ensure all your needs are met.

We offer convenient, monthly invoicing that can be paid through QuickBooks or other payment options. If you’re looking to reduce transaction fees, we’re happy to discuss alternative payment methods that work for you.

Customer Support and Additional Services

After each home check or maintenance visit, we send you a detailed report along with time-stamped photos. These reports ensure you’re always aware of your property’s condition, and if an issue arises, we’ll inform you immediately with a clear plan of action.
Yes! In addition to our property maintenance services, we can coordinate house cleaning, chef-catered meals, mobile dog grooming, and more. We work with a network of trusted local vendors who provide a wide range of specialized services to ensure your home and lifestyle needs are met.

You can reach us by phone, email, or through our website’s contact form. We’re always here to answer any questions you may have or to discuss your property’s needs. Feel free to reach out anytime!

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