Privacy Policy

This policy explains what information Weinland Management LLC collects through this website, why we collect it, and what we do with it. It is written in plain English, and the sections are numbered so you can point us at anything you want explained.

Who we are

Weinland Management LLC is a family-owned property care and stewardship company based in Marble Falls, Texas, serving Marble Falls, Lake LBJ and the wider Texas Hill Country. In this policy, we, us and our mean Weinland Management LLC, and you means anyone who visits this website or contacts us through it.

This policy covers weinlandmanagement.com. If you are a client, the way we handle information about your property is also governed by your written service agreement with us.

What we collect

Information you give us

When you fill in our contact form, email us, call us or text us, we collect what you choose to send. That usually includes:

• your name
• your email address and phone number
• the location or address of the property you are asking about
• anything else you write in the form or in your message to us

Information collected automatically

Like most websites, ours records basic technical information when you visit: your IP address, browser and device type, the pages you looked at, the date and time, how long you stayed, and the site or search that sent you here. We use this to understand how the site is performing, not to identify you personally.

How we use it

• to answer your inquiry and arrange a consultation
• to provide, schedule and carry out our services
• to contact you by email, phone or text about your property, your inquiry or your service
• to send occasional updates about our services, if you have asked for them
• to keep the website working, secure and useful
• to meet our legal, tax, insurance and record-keeping obligations

We do not sell your personal information, and we do not share it with third parties for their own advertising.

Cookies and analytics

Cookies are small files a website stores on your device. We use a small number of them:

• Necessary cookies keep the site working — page loading, security and basic functionality. The site cannot run properly without them.
• Functionality cookies remember choices you make so the site behaves consistently as you move around it.
• Analytics cookies tell us, in aggregate, which pages people read and where they arrive from, so we can improve the site. We use Google Analytics for this. We do not run advertising or remarketing pixels on this site.

You can block or delete cookies in your browser settings, and most browsers let you refuse them by default. If you do, parts of the site may not work as intended.

Who else handles your information

We use a small number of established service providers to run the website and communicate with you. At the moment those are Bluehost (website hosting), Jotform (our contact form, which is hosted on their servers), Google Analytics (site statistics), SociableKit (which displays our Google reviews), and our email and phone providers.

These providers only receive the information they need to do their job for us, are expected to keep it secure, and handle it under their own privacy policies. We do not authorize them to use it for their own purposes.

Calls, texts and email

If you give us your phone number, we may call or text you about your inquiry, scheduling, or work at your property. Standard message and data rates may apply. You can stop texts at any time by replying STOP, or ask us to stop calling or emailing you by writing to admin@weinlandmanagement.com. We will still contact you where we need to about work already underway at your property.

We do not sell or share your phone number with third parties for their marketing.

How long we keep it

We keep inquiries for as long as we reasonably need them to follow up and to keep a record of who we have spoken to. Client records are kept for the length of the service relationship and afterwards for as long as our legal, tax, insurance and warranty obligations require. Automatically collected technical data is generally kept for a shorter period, in aggregate form.

Your choices and rights

You can ask us to:

• tell you what personal information we hold about you
• correct anything that is wrong or out of date
• delete your information, where we are not required to keep it
• stop sending you marketing messages

Email admin@weinlandmanagement.com and we will respond as promptly as we can. For anything that is not a privacy request, hello@weinlandmanagement.com reaches us just as well. Depending on where you live you may have additional rights under state or national law; tell us where you are based and we will apply them. We will not treat you differently for exercising any of these rights.

Security

We take reasonable steps to protect the information we hold, and we limit access to the people who need it to do their work. No website or method of transmission is completely secure, so we cannot guarantee absolute security, but we will tell you promptly if a breach affects your information and the law requires us to.

Children

This website is intended for adults. We do not knowingly collect personal information from anyone under 13. If you believe a child has given us information, email admin@weinlandmanagement.com and we will delete it.

Links to other sites

Our site links out to third-party sites and services, including our contact form and our Google reviews. Once you leave weinlandmanagement.com, this policy no longer applies. We are not responsible for the content or privacy practices of sites we do not control, and we would encourage you to read their policies.

Changes to this policy

If we change this policy we will post the new version on this page and update the date at the top. Material changes will be obvious from the page itself. Continuing to use the site after a change means you accept the updated policy.

Contact us

Questions about this policy, or about the information we hold, can go to:

Weinland Management LLC
Marble Falls, Texas
Privacy and legal requests: admin@weinlandmanagement.com
Everything else: hello@weinlandmanagement.com
832-767-9715

This policy is written to be read and understood. If any part of it is unclear, ask us and we will explain it plainly.